process

Giving Better Design Feedback

In previous posts we’ve gone over how to buy design and how to sell design. Let’s take a look at how to give good feedback.

For our purposes, it’s worth noting the difference between a critique (which happens between peers or from more senior professionals, such as art directors), and feedback (which comes from clients). In other words, feedback comes from people paying a designer to solve business problems—people who may not be suitably impressed that you implemented a 16 column grid across a golden mean. (I’ll be impressed FOR them.)

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Go or No-Go: Operability and Contingency Planning at Etsy.com

Scaling startups

The Scaling Startups panel I was on last week at Supernova generated a little coverage, but I wanted to go into a lot more detail than what I saw there, so it seems like a good time to jump back into blogging full-force. The panel abstract read:

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